Business Analyst
Act as the crucial bridge, connecting what our clients need with what our tech teams—Data Architects, Data Engineers, and Data Visualisation specialists—build. Work cross-functionally and be empowered to make decisions that drive change. You will be a key member of our Custom/Build Team.
Essential Tools & Competencies
Core skills required for bridging business and technical teams
Key Responsibilities
What you will be doing day-to-day
- Talk to stakeholders, figure out what they truly need, and translate those business goals for application development and design into clear, step-by-step technical blueprints (specifications).
- You’ll be hands-on with the project lifecycle, helping to estimate the effort, managing documentation, and keeping us on track in JIRA and Portfolio. You’ll be a core part of the Custom/Build Team, focused on ensuring new development projects and enhancements are delivered on time.
- Create test plans, run UAT sessions, and ensuring all solutions are designed and developed to standard. You are in charge of making sure the final product is perfect.
- When a project is done, you’ll compile and train teams on the SOP documentation for the new solution.
- Refine our methodology and ways of working for continuous improvement and efficiency.
We Are Looking For
Essential and preferred qualifications
Essential Requirements
- A minimum of 2 years of industry-related work experience in a business analysis role is required
- A suitable Tertiary Degree/Diploma or relevant Business Analysis Diploma or certifications
- Highly comfortable with Microsoft SQL Server, JIRA and Portfolio
- Knowledge of data warehousing principles and reporting tools
- Strong specification and documentation writing skills
- Highly analytical with strong problem-solving skills
- Excellent communicator with strong interpersonal skills
Preferred Qualifications
- Agile/Scrum certifications
- FMCG industry experience
- High levels of initiative, a proactive mindset, and a passion for delivery
What We Offer
Comprehensive benefits package
Competitive Salary
We reward talent with competitive compensation packages
Growth Opportunities
Global opportunities across diverse projects and teams
Workplace Benefits
Comprehensive medical, pension and other benefits
Collaborative Environment
Join a diverse team of experts passionate about retail technology
Innovation Culture
Work in a fast-paced, innovative environment that encourages creativity and new ideas
Remote-Work Friendly
Work from anywhere with flexible hybrid options
Ready to Join Our Team?
Apply now and help us build the future of retail technology.
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